Practical information
Deposit
How high is the deposit?
The amount of the deposit differs per boat and is usually between €400 and €1000.
Five days before departure, you will receive a payment link by email so you can pay this amount.
The deposit is equal to the excess on the owner's insurance. If there is any damage, the cost of the damage will be deducted from the deposit. If the damage costs less than the deposit, you will get the remainder refunded. If the boat is returned in good condition and on time, you will of course get the full amount back.
When do I get my deposit back?
After check-out, the owner inspects the boat. If the boat is returned in good condition and on time, you will get the full amount back. The deposit is refunded to your account within five working days. If there is any damage, the cost of the damage will be deducted from the deposit. If the damage costs less than the deposit, you will get the remainder refunded.
What if there is damage?
When you arrive, you'll walk around and through the boat with the owner or manager. Record any damage together.
Damaged the boat along the way? Always report the damage straight away to the owner or manager of the boat.
Take photos of the situation and, where applicable, fill in a damage report form together with the others involved. Depending on who is at fault, the damage will be deducted from the deposit. The amount of the deposit is equal to the excess on the insurance.
Please note: if it turns out that you, as the hirer and skipper, haven't kept to the agreements (for example by sailing under the influence of alcohol or drugs, going too fast or ignoring the boating rules), you can be held liable for the full damage.